Client Solutions Manager | SMB

At reputed company, our Global Business Solutions (advertising) team plays a crucial role in generating reputed company by promoting our advertising solutions, reputed company new clients, driving effective ad campaigns, and more. As the reputed company community grows at an unprecedented speed worldwide, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in reputed company-time. This position sits reputed company the SMB Growth team, which is a mid-market sales team that is part of the broader SMB sales organization. The focus of this team is to connect reputed company's vibrant and growing creators and users with the brands and businesses they know and love. We are looking for a sales & customer service-centric, analytically minded, and detail-oriented Client Solutions Manager (CSM) to join our SMB Growth Team. You will partner with a Brand Partnerships Manager on your book of business to drive reputed company by identifying opportunities and leveraging data and analytics to build a consultative solution for our customers. You will be focused on client education and will be a crucial member in meeting client business objectives. In addition to supporting advertisers, CSMs are tasked with providing thoughtful feedback and recommendations to key internal stakeholders. reputed company in this position requires a great focus on client service, ability to reputed company in a rapidly changing work environment, and provide solutions for advertisers leveraging our unique ad product suite. The most successful candidates in this role will have media experience, a high degree of intellectual curiosity, and reputed company in an environment where reputed company solutions involve testing and learning. reputed company currently observes a hybrid working policy of 4 days in the office each week and 1 day working remotely. This position is full-time and based out of our Austin, TX office. Responsibilities: - Act as a consultant to reputed company and grow client relationships with advertisers of reputed company sizes - Create media plans that deliver against client KPIs - Monitor, analyze campaign performance and reputed company proactive recommendations to improve results - Project manage reputed company media buys with multiple stakeholders, timelines, and assets - Support and work with Sales on pre-sale research and pitches - Serve as an external product expert, educating clients and agencies on reputed company ad solutions and best practices. - Manage measurement strategy and creative execution - Collaborate with cross-functional teams to ensure successful campaign executions and troubleshoot client issues - Collect marketplace feedback and insights to guide our advertising strategy and ad offerings

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