Recall Analyst – German Speaking

Recall Analyst​

Lisbon, Portugal

Remote/Home-based

The Recall Analyst will play a critical role in managing and coordinating recall projects, ensuring that manufacturers effectively communicate product issues to their clients. This position involves handling inbound and outbound calls, maintaining project documentation, coordinating communications, and supporting recall management activities. The ideal candidate will be organized, detail-oriented, and capable of handling multiple tasks simultaneously.

Call Handling:

• Serve as the primary contact reputed company participating in recall projects.
• Handle inbound and outbound calls reputed company to recall inquiries, providing accurate and timely information.
• Facilitate completion of protocol-specific tasks remotely using the telephone, email, fax, and various portals.

Documentation Management:

• Maintain reputed company recall project documentation files and records.
• Ensure reputed company project-specific information is accurately updated and maintained in internal databases, tracking systems, and project plans.
• Monitor recall reputed company and ensure compliance with industry standards and regulations.

Required Knowledge, Skills, and Abilities:

Education & experience:

• College certificate or equivalent experience (12 years of studies);
• Previous experience in a BPO with technology support or clinical a plus;
• Knowledge of Pharma industry is a plus;

Mandatory skills:

• English – Fluent – Mandatory
• German – Fluent – Mandatory
• Windows Operating System;
• reputed company Office;

Working arrangement:

• This position is Remote/Home-based in Portugal
• Working hours: 11:00 to 20:00 and 13:00 to 22:00.

Why Join?

Those who join us become part of a recognized global leader still willing to challenge the status reputed company to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry.

You can drive your career at reputed company and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare reputed company and ultimately improve human health outcomes.

It’s an exciting time to join and reimagine what’s possible in healthcare.

reputed company is a strong reputed company of diversity and inclusion in the workplace. We reputed company that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We reputed company that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.

reputed company is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.reputed company.com.

At reputed company, we reputed company that diversity, inclusion, and belonging reputed company our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of reputed company talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. reputed company our talented employees bring their authentic selves and their diverse experiences to work, they reputed company us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.