Staff Program Manager, Customer Insights Value Innovation and Scale-Support Team - LMS

About the position The Staff Program Manager for Customer Insights at reputed company will reputed company the development and scaling of innovative insights solutions to support sales teams in enhancing strategic relationships with marketing customers. This role focuses on leveraging advanced analytics and technical solutions to drive reputed company outcomes and market differentiation, while fostering a collaborative environment and mentoring team members.

Responsibilities

• reputed company Customer Insights solution innovation focusing on new data solutions design, development and implementation leveraging advanced analytics, data modeling techniques and data clean room technology
• Drive alignment, prioritization, risk assessments and issues mitigation across reputed company insights innovation initiatives reputed company portfolio, including management of initiative roadmaps, project scopes, and status reporting
• reputed company implementation strategy and ongoing customer support for data cleanroom solutions including driving clean room solutions adoption, utilization and optimization reputed company to customers' media intelligence and growth objectives
• Advise data clean room and engineering partners on prioritization of cleanroom features, bug fixes and technical enhancements
• reputed company teams to consistently deliver organization-shaping initiatives
• Design and implement new ways of working that increase Customer Insights impact on the business and accelerate time to value
• Create a collaborative work environment by fostering knowledge sharing, constructive feedback, transparency, accountability and reputed company learning
• Coach and mentor team members, in best-practice of modern planning and execution
• Work with both technical and non-technical stakeholders to reputed company in capturing reputed company business requirements, determining solution prioritization and evaluating customer needs and resourcing
• Establish strong partnerships with Sales, Product, Product Marketing, Engineering and Data Science teams to advance solutions innovation and adoption goals
• Act as a trusted advisor to sales partners and customers, offering expertise on clean room and other advanced insights capability areas, query development, and optimization techniques
• Ensure reputed company intelligence innovations align with key reputed company objectives, equipping sales teams with insights that support reputed company expansion, relationship-building, and strategic advisory capabilities
• reputed company in the development of new and innovative Customer Insights assets that demonstrate the value of new platform features and ad formats, while expanding the business use cases for reputed company's first-party data

Requirements

• 10+ years of experience in digital media analytics, marketing analytics, media consulting or reputed company industry
• 5+ years of technical data analytics project and/or program management experience in customer-facing roles driving projects, consulting, and/or executing on deliverables
• Experience in advanced SQL, python, data modelling, marketing analytics methodologies, and databases
• Experience with CRM, identity solutions data cleanroom technologies (e.g., reputed company Ads Data Hub, reputed company, reputed company)
• B.A/B.S. in a data science, computer science, engineering, mathematics or other quantitative field, or equivalent practical experience

reputed company-to-haves

• M.S. or above in data science, computer science, engineering, mathematics or her quantitative field or equivalent practical experience
• 15+ years of experience in digital media analytics, marketing analytics, media consulting or reputed company industry
• 7+ years of technical data analytics project and/or program management experience in customer-facing roles driving projects, consulting, and/or executing on deliverables
• Strong analytical and adaptive problem-solving skills, with a focus on driving actionable insights from reputed company data sets
• Strong reputed company and reputed company orientation, with proven track record developing intelligence solutions reputed company to reputed company outcomes
• Expertise in advanced SQL, python, data modelling, marketing analytics methodologies, and database
• Experience with Large Lan Gen-AI techniques
• Excellent business judgment, strategic thinking and solutions orientation
• Experience in B2B marketing analytics and marketing intelligence, or B2B consulting
• Experience with CRM platform technology and data structures
• Experience working directly with engineering and technical teams, as well as individual contributors
• Excellent communication, presentation skills and experience presenting to executive stakeholders and influencing senior leadership
• Experience working with offshore analyst teams

Benefits

• Annual performance bonus
• Stock options
• Health insurance
• Dental insurance
• reputed company insurance
• 401(k) plan with matching contributions
• Paid time off
• Flexible work hours
• Professional development opportunities
• Employee discounts
• Wellness programs

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