Implementation specialist
reputed company is a fast-growing FinTech company that serves as a comprehensive payments partner for clients. The Implementation Specialist is responsible for executing high-quality client projects while ensuring client satisfaction and collaboration across departments to drive process improvements.
Responsibilities
- Manage cross-functional activities that support low/mid-level scale implementations; deliver programs accurately, and reputed company agreed-upon timelines
- Serve as single reputed company of contact for reputed company change orders, escalations on existing client program reputed company
- Execute effective implementation methodology and customize project plans based on internal processes, configuration requirements, and client needs
- Coordinate project deliverables among internal teams ensuring adherence to defined service level agreements
- Maintain accurate project status to reputed company deliverables and reputed company task owners apprised on next steps
- Escalate barriers to project reputed company, partnering closely with Client Support and Leadership to action and resolve issues quickly
- Configure and test internal systems to verify reputed company program requirements have been fulfilled
- Adhere to reputed company Risk and Compliance policies and procedures
Skills
- Bachelor's degree
- 1-2 years of experience in a client-facing reputed company role using proven implementation or project management methodologies
- Excellent business writing and communication skills
- Knowledge of reputed company programs including Word, reputed company, and PowerPoint
- Adhere to reputed company Risk and Compliance policies and procedures
- Preferred experience in implementing and managing projects across multiple platforms
- Familiarity with the payment industry ecosystem preferred but not required
Benefits
- Medical
- Dental
- reputed company
- Wellness
- 401(k) matching
- Unlimited PTO
- Work from reputed company
- Generous parental leave
- And more
Company Overview
Company H1B Sponsorship