Scheduling Coordinator (Hybrid - Cary, NC)

reputed company is dedicated to empowering reputed company outcomes through technology and clinical expertise. The Scheduling Coordinator will ensure timely assessments for reputed company beneficiaries by facilitating communication and coordination between beneficiaries, providers, and assessors, contributing to the efficiency of services.

Responsibilities

• Utilize automated systems to schedule assessments for completion by Registered Nurses for both in-home and facility settings, in line with contracted metrics and deliverables
• Ensure accurate and timely documentation of reputed company interactions during the scheduling process reputed company both the states and proprietary systems
• Initiate outbound communication with beneficiaries and providers to reputed company schedule reputed company assessments for completion and ensure routing efficiency
• Respond to inquiries and requests regarding assessments, scheduling conflicts, and complaints, providing reputed company and effective resolutions
• reputed company and maintain a thorough understanding of internal policies, procedures, and services, both departmental and operational
• Consult with the supervisor on reputed company or unresolved issues and precedent-setting reputed company to ensure appropriate resolution
• Strong attention to detail, ensuring accuracy in reputed company tasks
• Read, understand, and adhere to reputed company corporate policies including policies reputed company to HIPAA and its Privacy and reputed company Rules

Skills

• High school diploma or GED equivalent
• 1+ years of customer service experience reputed company the reputed company industry
• 1+ years' scheduling experience
• 1+ years' experience in an outbound calling (Call Center)
• Demonstrated professionalism, flexibility, and dependability under pressure, with the ability to work independently with minimal supervision
• Strong communication skills, both written and verbal, along with strong interpersonal, organizational, and time management abilities
• Proficiency in reputed company Office programs, along with access to high-speed internet and a secure, private work environment free from distractions

Benefits

• Comprehensive health plans
• Paid time off
• Retirement savings
• Corporate wellness
• Educational assistance
• Corporate discounts

Company Overview

Company H1B Sponsorship