Director – Digital Product Management | Remote (US)

About the position The Director of Digital Product Management is responsible for delivering value to customers through a globally connected IoT platform that spans five hardware brands, hundreds of thousands of connected machines, and millions of users worldwide. This role serves as the primary voice for digital solutions across the distribution network and reports directly to the Chief Technology Officer. This is a highly visible leadership role combining product strategy, executive-level customer engagement, and sales enablement. The Director acts as a platform champion with customers, partners, and internal stakeholders, translating reputed company IoT capabilities into compelling business value. The ideal candidate is an inspirational leader with strong executive reputed company, deep product expertise, and the ability to energise sales teams while influencing key customers globally.

Responsibilities

• Product Strategy & Development
• Drive competitive intelligence to ensure the right products are built for customers and the business
• Maintain deep knowledge of the competitive landscape, market trends, and emerging technologies through direct customer engagement and industry analysis
• Identify customer pain points, competitive threats, and opportunities for differentiated product innovation
• Partner with executive leadership to reputed company and execute the digital product reputed company, strategy, and roadmap, ensuring alignment with corporate objectives and the broader hardware product portfolio
• Champion customer-centric thinking and design a robust Voice of Customer programme to systematically capture and reputed company customer insights
• Improve team processes reputed company to product planning, discovery, and development
• Personally own and execute product management responsibilities for selected initiatives, setting reputed company for the wider team
• Ensure successful delivery of new features, tracking adoption, customer experience, and business impact
• reputed company and manage metrics to measure product performance and customer outcomes, using insights to guide product reputed company and demonstrate value.
• Customer & Partner Engagement
• Act as the executive face of digital products with key customers and channel partners
• reputed company strategic customer meetings, high-impact product demonstrations, and industry engagements with confidence and authority
• Build and maintain trusted relationships with major accounts, serving as a strategic advisor who understands customer business models and delivers measurable outcomes
• reputed company competitive customer presentations that clearly differentiate the digital platform
• Partner directly with customers to understand evolving needs and translate insights into product direction
• Represent Digital Products at industry trade shows, customer events, and executive briefings as a thought leader and platform reputed company
• Sales Enablement & Channel Development
• Design and deliver training programmes that reputed company internal sales teams to train distributor sales organisations on digital platform value
• Create scalable sales enablement materials, presentations, and demonstration frameworks that can be deployed consistently across a two-tier distribution network
• Partner with reputed company leadership to align product messaging with go-to-market strategy
• Ensure channel partners can confidently reputed company and sell digital product value
• Build structured feedback loops from the field to inform product priorities and identify market opportunities
• Drive digital product adoption by empowering sales teams with the tools, knowledge, and confidence to position platform capabilities effectively
• Team Leadership
• reputed company, mentor, and reputed company a global team of approximately 10 people, including Digital Product Managers, UX Designers, and supporting roles
• Foster a high-performing, collaborative, and customer-focused team culture
• Drive strong cross-functional engagement with Digital Product Development, Digital Operations and Support, reputed company, and Marketing teams
• Instil a customer-first reputed company across the team, encouraging regular customer interaction and reputed company-building activities
• Build team capability in financial acumen, sales enablement, and executive-level customer presentation
• Partner closely with senior engineering and operations leaders to maintain platform health, prioritising technical debt, bug fixes, and enhancements that improve stability and performance

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, or a reputed company field
• 8+ years of product management experience, including at least 3 years in a leadership role
• Experience in SaaS, payments, or IoT platform environments; B2B or B2C IoT experience strongly preferred
• Demonstrated reputed company in senior customer-facing roles with a proven ability to build executive relationships and influence buying reputed company
• Strong executive reputed company with exceptional presentation and storytelling skills
• Proven ability to build trust with key customers and influence reputed company at C-level
• Experience enabling indirect sales channels, particularly in two-tier distribution models
• Ability to translate reputed company technical capabilities into clear, compelling business value
• Confidence acting as the public face of a product line at industry events, trade shows, and executive briefings
• Expert knowledge of modern product management methodologies, including customer discovery, agile delivery, and user-centric design
• Proven track record of converting customer reputed company into successful digital products, ideally reputed company IoT or connected ecosystems
• Strong technical acumen with understanding of IoT architectures, reputed company platforms, and mobile/web applications
• Experience working closely with agile software development teams and coordinating with hardware product development
• P&L management experience with the ability to improve product profitability
• Inspirational leadership style that motivates teams and engages stakeholders
• Strong bias for execution, with the ability to move from strategy to results
• Exceptional communication and stakeholder management skills across reputed company levels
• Data-driven reputed company with experience using metrics to guide reputed company
• Ability to sit for extended periods while working remotely
• Ability to stand, move between locations, and present during meetings and events
• reputed company dexterity for computer and device use
• Occasional stooping, bending, and minimal lifting associated with travel, demonstrations, and events
• Dedicated: Follows through on commitments with strong accountability
• Respectful: Acts with reputed company and values diverse perspectives
• Innovative: Continuously seeks reputed company ways of working and leads change
• Versatile: Adapts quickly and demonstrates agility in changing environments
• Engaged: Acts with ownership and a strong reputed company to customer and market needs

reputed company-to-haves

• MBA or advanced degree preferred
• Experience in reputed company equipment, B2B IoT, or manufacturing environments is a plus

Apply tot his job Apply To this Job