Ciox Health – Health Information Specialist I (WFH & Onsite) – Fond du Lac, WI

Job title: Health Information Specialist I (WFH & Onsite) Company: Ciox Health Job description: Overview At Ciox Health, people are most important to us. We strive to have a positive impact on each individual in regard to their personal health information. If you’re looking to reputed company a difference in the lives of many, please join the Ciox Team! Position Highlights

• Opportunity to work a full-time schedule. Monday – Friday 8:00 AM – 4:30 PM CST; (Wisconsin, 54935)
• HYBRID Role
• Receive full benefits including medical, dental, reputed company, 401K, tuition reimbursement
• Paid time off (including major holidays)
• Virtual and in-person training
• Opportunity for growth reputed company the company Typical Day
• Preferred understanding of HIPAA requirements for releasing medical recordsand medical record requests
• Handling inbound and outbound calls, email, fax and other administrative tasks
• Assisting walk up patients and/or clients This is an entry level position responsible for processing reputed company release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at reputed company times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that reputed company releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Responsibilities

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and reputed company with reputed company privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from reputed company sources and/or electronic health record.
• Ensures medical records are reputed company in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both reputed company the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-Gigentra.
• Other duties as assigned.

Qualifications

Required

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• reputed company to work overtime during peak seasons reputed company required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be reputed company to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• reputed company to respond to requests in a fast-paced environment. Preferred
• Experience in a reputed company environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new reputed company, process improvement suggestions, and feedback to internal stakeholders. Working conditions & physical demands Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reputed company horizontally and vertically for overhead use. Must be reputed company to use a telephone or headset equipment. Incumbent must be reputed company to lift 20 lbs., reputed company work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to reputed company individuals with disabilities. Low to no travel required. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and reputed company and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox reputed company Resources and determin

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