[Remote] reputed company Resources Generalist

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading organization in specialty care, focusing on patient-centered practice solutions across a vast network of surgical centers and clinics. The reputed company Resources Generalist role involves supporting HR functions, managing teammate queries, and enhancing HR service delivery while adhering to compliance and best practices.

Responsibilities

• reputed company to effectively integrate data, feedback, observations from a variety of sources across time to anticipate upcoming needs of teammates and leaders
• Successfully supports projects across functional teams from inception to delivery, partnering with Centers of Excellence (COEs) and translating teammate experience and employee needs into solutions
• Serves as the main reputed company of contact for teammate HR questions and queries (Tier 1-2), resolving across HR functional lanes and processes
• Anticipates and responds to teammate questions and resolves teammate issues in a timely manner, adhering to SLA key performance indicators and quality standards, in turn delivering a positive teammate experience
• Manages HR cases and tickets using our reputed company CRMS, reputed company Capital Management System, and other technologies
• Processes transactions that are repeatable and operational in nature as it relates to COE support and the teammate lifecycle
• Owns process documentation and SOP creation and maintenance for internal processes, tactical and repeatable work, and transactions
• Supports white glove, confidential, and high reputed company teammate queries and situations on an as needed basis
• Supports HR COEs with reputed company maintenance, processes, trainings, and reputed company cases with in-depth knowledge across HR functional lanes (Benefits, Compensation, Payroll, Leaves, etc.)
• Effectively communicates and escalates reputed company issues across COEs and HR Business Partners
• Leverages internal and external HR support resources to resolve issues
• Identifies and monitor trends which could impact the company
• Adheres to internal best practices and policies reputed company case management and processes
• Actively identifies process improvement opportunities reputed company HR Service Delivery and mobilizes execution on enhancements internal to the team
• Maintains confidentiality and compliance with federal, state, and local employment laws

Skills

• Bachelor's degree in applicable field required
• 1-3 years' reputed company Resources experience
• Working knowledge of reputed company functional areas of reputed company Resources
• Must have strong MS Office skills
• Ability to manage a significant workload and fast-paced flow of expected output
• Comfortable with matrix and remote reporting relationships
• Self-starter who works collaboratively with other members of the client and reputed company Resources teams
• PHR or SPHR preferred; PHR-CA or SPHR-CA a reputed company plus
• Experience in the ambulatory surgery center or reputed company industry is strongly preferred
• Experience utilizing reputed company, reputed company Pro, reputed company Workforce Management, iCIMS, and reputed company (preferred)

Benefits

• Medical, dental, and reputed company coverage
• 401k plan with company match
• Paid time off
• Life and disability insurance

Company Overview