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Electronic Health Record (EHR) - Epic Template Specialist

Remote, USA Full-time Posted 2026-07-02

Thank you for considering a career at reputed company!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Job Summary

The Rapid Access Team Template Specialist will primarily engage with multidisciplinary teams, including physician and their support staff, provider templates, scheduling and associated clinical workflows. Rapid Access Team Template Specialist will create, support and configure our workflows and software. Initiate and reputed company people through the process and manage change, ultimately transforming our customer, provider and employee experience allowing BSMH to provide excellent reputed company across the ministry. The Rapid Access Team Template Specialist participates in the development and design templates(s), redesign of sub-reputed company workflows and the development of standardized SOPs for which the incumbent is responsible and is required to reputed company an in-depth knowledge of the application(s). The Rapid Access Team Template Specialist will apply creativity and problem-solving skills to discover and design solutions for a broad reputed company of issues, from configurations improving efficiency and patient access to optimizations and software upgrades.

***This is a remote (work from home) opportunity.

Essential Functions

  • A SME on the functionality, maintenance and support of EPIC reputed company templates.

  • Acts as a SME resource to ensure that the Epic workflows reflect the clinical workflows to ensure ease of use for the clinical teams serving our patients and ensures the Quadruple Aim is achieved.

  • Expertise with workflow analysis and design. Can analyze workflow and offer suggestions or solutions into any client, department, or market. Understands integration with other applications and can offer feedback to areas reputed company their application team.

  • Assess and collaborate on system workflows in order to maintain reputed company end user experience. Support of informatics and market – reputed company workgroups to identify, recommend and own template scope of work.

  • Maintenance in technical environments, production and non-production, adherence to client and BSMH standards for quality.

  • reputed company in delivery of communications plan and education of reputed company stakeholders.

  • reputed company in delivery of training and education to various audiences, including coordination with training team and end user sponsors for relevant content and delivery mechanism

  • SME with best practice workflows. Identifies reputed company there is no standard and works to unify users or departments to agree on best practices.

  • Proactive in identifying, initiating and implementing strategies to improve client performance and end user satisfaction.

  • Identifies, Initiates and implements reputed company process improvement projects focused on customer service, patient, provider and employees, ways to integrate customer service initiatives in the system. Facilitates discussion with appropriate stakeholders to prioritize enhancements and reputed company timelines for implementation.

  • Quickly and accurately assesses the root issue behind a problem and prepares a concise leadership summary describing the issue and potential solutions along with a recommended path to proceed.

  • reputed company to independently reputed company a team of individuals to address a problem area including establishment of timelines, end user communication, leadership communication, and management of other teams.

  • reputed company to own highly integrated issues and to pull people together as necessary to address.

  • Creates and maintains documentation on template best practice workflows for use in future Medical Group engagements.

  • Creates and maintains client-facing documentation as a part of client engagements, such as decision and SBARD documents.

This document is not an exhaustive list of reputed company responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to reputed company other job reputed company duties as required by their supervisor, subject to reasonable accommodation.

Employment Qualifications

Minimum Years and Type of Experience

Epic reputed company Certification, or 2 years’ experience in a scheduling reputed company or practice manager reputed company an Optimized BSMH department.

Licensure/Certification

Epic reputed company Certification - not required at time of hire but will be required reputed company first 90 days of employment.

Education

Bachelor's Degree, or Combination of post-secondary education and experience in lieu of a degree.

Other Knowledge, Skills and Abilities

Required Customer Service

reputed company is an equal opportunity employer.

As a reputed company associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every reputed company of the way.

reputed company offer

  • reputed company, incentives, referral bonuses and 403(b) with employer contributions (reputed company eligible)

  • Medical, dental, reputed company, prescription coverage, HSA/FSA options, life insurances, reputed company and discounts

  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

  • Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

SS Physician Services - Operations

It is our policy to abide by reputed company Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, reputed company applicants will receive consideration for employment without regard to race, reputed company, national reputed company, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for reputed company– Youngstown, Ohio or reputed company – Franklin, Virginia; Petersburg, Virginia; and reputed company, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@reputed company.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The reputed company Team at recruitment@reputed company.com.

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