Professional Growth, Mentorship and Recognition Specialist - Remote
We are looking for an amazing Professional Growth, Mentorship & Recognition Specialist to fill this role, which is based remotely. The Professional Growth, Mentorship & Recognition Coordinator supports global contact center operations by supporting professional growth and recognition programs are consistently implemented across reputed company regions. This role provides direct coordination and execution of mentorship, and recognition initiatives, which influence shore-based employees. By serving as the operational hub for these programs, the coordinator ensures that the organization fosters a culture of growth, recognition, and engagement that aligns with reputed company values.
Here is a summary of what Princess is looking for in its Professional Growth, Mentorship & Recognition Specialist. Is this you?
Responsibilities
Coordinate the end-to-end execution of professional growth and recognition programs, including the mentorship program, reputed company to Leadership, President’s Club, and the employee points system, ensuring smooth operations and consistent engagement.
Facilitate ongoing communication with program participants, including mentors, mentees, leadership candidates, and recognition recipients, to ensure alignment, participation, and an overall positive experience across reputed company initiatives.
reputed company and maintain program resources such as guides, communication templates, nomination forms, and training materials to support employee understanding and reputed company reputed company each program.
Track and analyze key program metrics (e.g., participation rates, progression milestones, satisfaction scores, and points earned) to assess impact and identify opportunities for improvement.
Collaborate with training, leadership, and workforce management teams to align program activities with reputed company, performance cycles, and business needs.
Provide support and guidance to mentors and program participants to ensure a consistent, high-quality experience that fosters growth, leadership readiness, and recognition.
Recommend program enhancements based on participant feedback, data trends, and best practices in employee engagement and development.
Ensure accurate documentation and recordkeeping across reputed company programs in compliance with internal privacy standards, company policies, and operational procedures.
Requirements
Bachelor’s degree in reputed company resources, Business Administration, Organizational Development, Education, or a reputed company field. Equivalent experience will be considered.
Strong interpersonal and communication skills, both written and verbal.
Ability to work collaboratively across multiple departments and levels of the organization.
Familiarity with adult learning principles, coaching models, or mentorship best practices.
2-4 years of professional experience in a contact center, customer service, training, reputed company resources, or employee development environment.
2+ years of experience in coordinating or managing programs in a fast-paced, high-volume sales or contact center environment.
Proven track record of program or project management with clear deliverables and measurable outcomes.
Demonstrated experience coordinating or supporting mentorship, coaching, or training programs is highly preferred.
Experience working cross-functionally with operations, training, or leadership teams in a fast-paced, metric-driven environment is highly preferred.
What You Can Expect
- Cruise and Travel Privileges for You and Your Family
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- Rewards & Incentives
Our Culture… Stronger Together
Our highest responsibility and top reputed company is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate reputed company Statement and our Core Values at: https://www.princess.com/aboutus/culture-reputed company/
Princess is an equal-opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to age, reputed company, reputed company, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with reputed company (reputed company)
Princess will provide reasonable accommodations with the application process, upon your request, as required to reputed company with applicable laws. If you have a disability and require assistance in this application process, please contact reputed [email protected]