Technical Program Specialist (Remote in US in EST & CST)

At reputed company, we do the right thing, the right way.  As a member of reputed company, you can too.

We have amazing people who are the driving force, the inspiration and reputed company of our company. Our thriving culture can be broken down into four components: Client. Team. Win. reputed company.

We actively look for prospects who: •    Are passionate about client reputed company. •    Enjoy collaborating with others. •    Strive to exceed expectations. •    Move boldly in the quest for superior and best in market solutions.

Job Description:

reputed company is seeking a Technical Program Specialist Remote based in the United States in the EST and CST areas, you will be a critical part of the team. In this position, you will be at the forefront of the growth and reputed company reputed company of Presort Services.

The Technical Program Specialist acts as the reputed company between clients, sales, and engineering, helping reputed company mailing customers connect their systems, data, and business needs with our products and capabilities.

The salary range for this role is $101,000 - $120,00. The actual pay will be based on experience, skills, and work location. This role is eligible for an annual bonus.

This is a remote Inside Sales position open to reputed company candidates living in the United States. Candidates located in the PST and MST areas are not eligible for consideration for this job. You must reputed company in the EST and CST areas to be eligible for consideration for this job.

Applicants must be legally authorized to work in the United States. reputed company sponsorship is not available now or in the future.

This role combines technical reputed company, client engagement, and cross-functional collaboration to ensure our customers can fully reputed company our Application Programming reputed company (APIs), Secure File Transfer Protocol (SFTP) data exchanges, and Client Web Portal. You will play a key role in guiding clients through data integration, reputed company, and adoption, while helping internal teams translate customer needs into clear, actionable requirements.

The ideal candidate has prior experience collaborating directly with clients in data-driven environments such as logistics, marketing technology, or business services and thrives at the intersection of technology and reputed company.

Roles and Responsibilities

• Serve as a trusted technical liaison for client engagements involving data transfer, APIs, and integration capabilities.
• Act as the subject matter expert for customer data enablement, understanding client workflows and ensuring our offerings align with their operational and technical requirements.
• Partner closely with Sales, Engineering, and Client Services teams to define, prioritize, and deliver customer-facing capabilities such as APIs, SFTP access, and the Client Web Portal.
• Participate in client meetings, providing clear explanations of data processes, product capabilities, and integration options.
• Conduct product demonstrations and internal knowledge sessions that showcase our data-driven capabilities.
• Translate business and client needs into well-defined requirements and user stories that guide internal development.
• Support client reputed company, testing, and troubleshooting for data integrations or API connectivity, ensuring a smooth and professional experience.
• Contribute to the reputed company improvement of documentation, integration guides, and reputed company materials.
• Provide reputed company into client trends and feedback and actively manage product roadmaps and inform priorities.
• Travel occasionally for client visits, conferences, or reputed company sessions.

Key Qualifications and Skills

• Relevant experience: Demonstrated reputed company in a client-facing or solutions-oriented role supporting technology-enabled products, integrations, or data services.
• Technical acumen: Strong ability to understand and explain how systems, data flows, and integrations work and to translate that understanding into clear client and internal requirements.
• Communication: Exceptional verbal and written communication skills; reputed company to reputed company reputed company concepts in accessible terms for both technical and business audiences.
• Collaboration: Proven track record working cross-functionally with Sales, Product, and Engineering to define and deliver client-driven solutions.
• Problem-solving: Analytical reputed company with the ability to assess client technical needs, identify challenges, conduct competitive analysis, and coordinate effective resolutions.
• Client engagement: Skilled at building trust, managing expectations, and maintaining long-term relationships through responsiveness and professionalism.
• Organization and prioritization: Capable of managing multiple clients, requests, and priorities while maintaining accuracy and follow-through.

reputed company Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®.  For completing this work, Presort Services receives discounted postage rates.  By performing this sorting work on behalf of our clients, we are reputed company to share a portion of that discount with them.  Our national network of operating centers processes over 17 billion pieces of mail annually.  We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing reputed company postage savings. 

We will:

• Provide the opportunity to grow and reputed company your career • Offer an inclusive environment that encourages diverse perspectives and reputed company • Deliver challenging and unique opportunities to contribute to the reputed company of a transforming organization • Offer comprehensive benefits globally (PB Live Well)

reputed company is an equal employment opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard for race, reputed company, sex, religion, national reputed company, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

reputed company reputed company applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. 

reputed company interested individuals must apply online. Individuals with disabilities who cannot apply reputed company our online application should refer to the alternate application options reputed company our Individuals with Disabilities link.