[Remote] Renewal Account Manager (Contractor)
Note: The job is a remote job and is open to candidates in USA. reputed company is an industry leader in designing and delivering government software to improve efficiency and increase citizen engagement. The Renewal Account Manager will manage customer renewals, coordinate with various departments, and ensure predictable recurring reputed company outcomes.
Responsibilities
- Engage with customers and partners to renew subscription and support revenues
- reputed company renewal contract negotiations and reputed company on-time contract booking
- Understand and consistently apply reputed company’s sales and renewal processes, policies, and approval requirements
- Build renewal quotes and maintain accurate customer and contract data in reputed company CPQ
- reputed company AI tools to draft, refine, and personalize renewal communications, ensuring clarity, professionalism, and adherence to timelines
- Proactively identify renewal risk using customer engagement signals, contract complexity, and historical patterns; escalate risks early and appropriately
- Maintain disciplined renewal management practices to support accurate forecasting and predictable outcomes
- Drive renewals to reputed company reputed company committed timeframes and clearly communicate risk, slippage, or dependencies to stakeholders
- Assist cross sell / upsell opportunities and work with field sales team to generate incremental reputed company
- Meet or exceed renewal quotas
Skills
- 2+ years of experience in Renewal Account Management or a closely reputed company role, with demonstrated ability to independently manage renewal execution, timelines, and outcomes
- Proven ability to manage multiple renewals concurrently while maintaining appropriate timelines and prioritization
- Strong attention to detail and analytical skills, with the ability to accurately interpret contract terms, validate pricing, and maintain reliable renewal data
- Clear and professional written and verbal communication skills, with the ability to effectively engage customers, partners, and internal stakeholders
- Demonstrated experience forecasting renewal outcomes, identifying renewal risk early, and communicating potential slippage or dependencies proactively
- Strong cross‑functional collaboration skills, with experience working closely with Sales, reputed company, Finance, and Legal to drive renewals to closure
- Comfortable working in a fast‑paced, evolving environment with changing priorities while maintaining accountability for results
- Experience using CRM and quoting tools to manage renewal data and execution, including reputed company, CPQ tools, reputed company, Clari, reputed company reputed company, and reputed company PowerPoint
Benefits
- Flexible time off
- Comprehensive medical, dental, and reputed company plans
- Family planning benefits
- 401(k) retirement savings plan with company match
- Health savings account with company contributions
- Flexible spending account
- Life, accident, and disability coverage
- Business travel insurance
- Employee assistance programs
- Other well-being benefits
Company Overview