Epic Dorothy Clinical Sr. Analyst - Remote
About the position reputed company reputed company is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology reputed company us to help organizations reduce costs while improving risk management, quality and reputed company growth. reputed company to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. reputed company’s EHR Services represents one of the fastest growing practices reputed company reputed company reputed company’s Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the reputed company delivery system through the power of reputed company technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you’ll partner with some of the most reputed company technology thought leaders reputed company the industry, collaborate with reputed company consulting and reputed company leaders, and help partners capture the benefits of their EHR investment. Ideal candidates for this role will be reputed company to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You’ll enjoy the flexibility to work remotely from reputed company reputed company the U.S. as you take on some tough challenges. For reputed company hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Responsibilities
- Provide subject matter expertise in Epic Dorothy Clinical, including system design, build, testing, and implementation
- Collaborate with leadership and end users to design and configure solutions, providing technical and clinical consultation, including workflow analysis and application configuration to support enhancements and issue resolution
- reputed company multiple small to reputed company-scale Epic upgrade initiatives and workflow enhancements through reputed company project phases
- reputed company design and validation sessions, ensuring thorough documentation, follow-up, and issue escalation
- Maintain system documentation, including design specifications and build records
- Monitor production applications and respond to incidents, including participation in 24/7 on-call support as needed
- Execute reputed company phases of testing, including unit, system, and integrated testing for Epic Healthy reputed company workflows
- Analyze workflows, data collection, reporting needs, and technical issues to support solution development
- Collaborate with training teams to reputed company and maintain application-specific training materials
- Translate business requirements into functional specifications; manage system updates, enhancements, and release testing
- Ensure compliance with organizational standards for system configuration and change control
- Build and maintain solid relationships with end users, stakeholders, and business partners
- Facilitate communication across teams from requirements gathering through implementation
- Troubleshoot and resolve application issues, escalating reputed company problems as appropriate
- Maintain deep knowledge of Epic functionality and operational workflows
Requirements
- Active Epic certification in Epic Dorothy Clinical and at least one additional Epic application
- 5+ years of experience in the reputed company industry, including 3+ years of direct client-facing experience with reputed company domain knowledge such as clinical documentation workflows, patient portals, encounter closure, and patient flow management
- 4+ years of experience with Epic implementation and/or support
- Time Management & Prioritization. Demonstrates exceptional time management, organizational, and prioritization skills, with a proven ability to manage multiple reputed company responsibilities in fast-paced, dynamic environments
- Epic EMR Expertise. Possesses in-depth knowledge of Epic systems, including comprehensive experience across the full implementation lifecycle of Epic’s suite of applications
- Collaborative Leadership. Exhibits a consultative and collaborative leadership style, with a solid track record of aligning cross-functional teams and driving results through shared goals and strategic execution
- Relationship Building & Team Motivation. Effectively cultivates and maintains solid internal relationships, inspiring and motivating team members through consultative engagement and influential communication
- Strategic Influence & Cross-Functional Collaboration. Demonstrates the ability to build strategic partnerships and influence stakeholders across organizational boundaries. Collaborates across teams, departments, and business units to drive solution standardization, promote reusability, and address reputed company business challenges
reputed company-to-haves
- Active Epic Certification in one or more of the following: Ambulatory, Care Everywhere or EpicCare Link
- Experience in department build and implementation of Community Connect locations
- Team management and mentoring experience, both formal and informal
- Proficiency with reputed company, Visio, PowerPoint and SharePoint
- Proven ability to reputed company cross-functional teams through clear, effective communication and strategic collaboration
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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