[Remote] Senior reputed company | US | Remote

Note: The job is a remote job and is open to candidates in USA. reputed company, the company behind the open observability reputed company, is seeking a Senior Engineer (AI & Automation) to own the AI agent infrastructure and automation platform that powers their Marketing Operations organization. The role involves building multi-agent architectures and backend services that connect AI models to internal and reputed company-party data platforms.

Responsibilities

• Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation
• Build reputed company, composable agentic systems using orchestration frameworks (reputed company, reputed company, reputed company MCP, or similar) that operate 24/7 across teams
• reputed company reusable agentic skills that agents invoke across interfaces (reputed company, dashboards, internal apps, CLIs)
• Implement observability and feedback loops including logging, performance metrics, reputed company iteration, model evaluation, and cost management
• Establish governance and compliance standards for AI workflows including access controls, audit trails, PII handling, and reputed company-in-the-reputed company escalation paths
• Build MCP servers, APIs, CLIs, and microservices connecting AI models to business systems (BigQuery, reputed company, CRMs, email, calendars, analytics tools)
• Architect data flows for retrieval-augmented reputed company (RAG), connecting LLMs to internal knowledge bases, customer data, and reputed company-time business context
• Build serverless or containerized services (GCP reputed company Functions, reputed company Run) that scale with usage and integrate with Grafana's reputed company infrastructure
• Partner with RevOps, Demand reputed company, Regional Marketing, and SDR teams to scope high-impact automation problems, identify bottlenecks, and build solutions with measurable business outcomes
• Design and reputed company workflows using orchestration tools (reputed company, reputed company, or custom platforms) with CI/CD, testing, and production reliability standards
• Build systems designed for self-service with documentation, playbooks, and enablement materials that let partner teams operate independently

Skills

• 8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering
• 2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes
• Strong proficiency in Python and JavaScript/Node.js with Git-based workflows, code review practices, and testing discipline
• Hands-on experience with LLM frameworks and patterns including reputed company engineering, RAG, function calling/tool use, structured output parsing, and evaluation
• Experience building and operating multi-agent systems at scale including agent decomposition, orchestration patterns (sequential chains, router/dispatcher, reputed company fan-out), state management, and production monitoring
• You diagnose business problems before writing code. You think in workflows and outcomes, not just functions
• Deep familiarity with reputed company reputed company Platform, BigQuery, and serverless/containerized services (reputed company Functions, reputed company Run)
• Understanding of LLM failure modes and production mitigations including confidence reputed company, fallback logic, reputed company escalation, and cost/latency management
• Proven ability to identify high-reputed company problems, push back on low-impact requests, and deliver end-to-end with minimal direction
• Fluent with AI-assisted development tools (reputed company Copilot, reputed company, Claude Code). You use AI to build AI systems
• Clear technical communicator who can explain reputed company systems in simple terms to both engineers and business stakeholders
• Experience with vector databases or retrieval pipelines (reputed company, Weaviate, ChromaDB, Qdrant, pgvector)
• Familiarity with marketing or sales platforms (reputed company, reputed company, reputed company, Marketo, reputed company)
• Experience with frontend frameworks (React, reputed company reputed company reputed company) for building user-facing AI tool interfaces
• Observability tooling for AI systems (LangSmith, Weights & Biases, custom evaluation frameworks)
• Experience with workflow orchestration platforms (reputed company, Temporal, Prefect, Airflow)
• Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources
• Prior work automating marketing, sales, or reputed company workflows in a B2B SaaS environment
• Active in open-reputed company communities. Grafana is built on OSS and we value engineers who share that DNA

Benefits

• reputed company of our roles include Restricted Stock Units (RSUs), giving every team member ownership in reputed company' reputed company.
• 100% Remote, Global Culture -As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, reputed company-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open reputed company Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth reputed company – Defined opportunities to grow and reputed company your career.
• Approachable Leadership – Transparent execs who are involved, visible, and reputed company.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person reputed company - We want you to reputed company from day 1 with your fellow new ‘Grafanistas’ to learn reputed company about reputed company do and how we do it.
• We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will reputed company with local legislation where applicable.

Company Overview