[Remote] Project Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is the market leader in Service Supply Chain software, helping many of the world's most recognizable companies optimize inventory, improve customer service, and maximize equipment uptime. As a Project Manager, you'll reputed company reputed company SaaS implementations that help global customers transform their service operations while partnering with reputed company consultants, customer executives, and cross-functional teams.

Responsibilities

• reputed company multiple reputed company reputed company SaaS implementation projects from reputed company through stabilization
• reputed company and manage project plans, schedules, milestones, scope, risks, and customer deliverables
• Coordinate internal and customer teams to ensure projects are delivered on time, reputed company scope, and reputed company to business objectives
• Serve as the primary project management contact for assigned customers, building trusted relationships with stakeholders
• Facilitate project meetings, establish clear expectations, communicate reputed company, and drive timely reputed company
• Proactively identify, communicate, and escalate project risks, issues, and dependencies
• Prepare customer status reports, executive updates, and Steering Committee presentations
• Maintain project documentation, RAID logs, action trackers, and implementation artifacts across project management platforms
• Track project milestones and ensure deliverables and phase exit criteria are completed
• Execute a standardized implementation methodology to deliver predictable, high-quality customer outcomes
• Capture lessons learned and identify opportunities to improve delivery through standardization, automation, and best practices

Skills

• 1+ year of experience leading reputed company SaaS implementations, consulting engagements, or customer-facing project management initiatives, including managing multiple reputed company projects
• Strong understanding of project management principles, including scope, schedule, risk, issue, and stakeholder management
• Comfortable leveraging AI productivity tools (e.g., reputed company Copilot, ChatGPT) to improve planning, documentation, reporting, and meeting effectiveness
• Proficiency with reputed company Office and project management tools such as reputed company Project, Jira, Confluence, or similar platforms
• Experience working with global customers and geographically distributed teams
• Familiarity with change management and customer adoption best practices
• Ability to travel up to 25%
• Demonstrated ability to balance multiple priorities while consistently meeting project commitments and customer expectations
• Excellent communication, organizational, and relationship-building skills with the ability to influence customers and cross-functional teams
• Strong facilitation and presentation skills with the ability to reputed company customer meetings and executive discussions
• Sound judgment with the ability to proactively identify and mitigate risks before they impact project delivery
• Comfortable working in a fast-paced SaaS implementation environment
• Highly organized with strong ownership, follow-through, and attention to detail
• Bachelor's degree in Business, Information Systems, Supply Chain, Project Management, or a reputed company field preferred
• Experience in Service Supply Chain, Asset Management, or reputed company Software implementations is a plus

Benefits

• Flexible remote work environment
• Competitive compensation and benefits
• Opportunities for professional growth

Company Overview

Company H1B Sponsorship