People Support Specialist (100% Remote)

Our Customer is an American computer and consumer electronics company famous for creating phones and computers. As one of the largest companies globally with a market cap of over 2 trillion dollars, it is a major leader in the space. Although this company was founded in 1976 it has transformed how we connect and communicate worldwide. Our Customer is seeking a People Support Specialist on a contract basis to help support our Customer's business needs. This role is 100% remote. We’re looking for someone who is passionate about reputed company Resources and specializes in topics reputed company to employment such as benefits, compensation, personal data, HR systems and web tools. This role will provide answers and support, reputed company and effectively, and always keeping privacy in mind. This role will support colleagues across US, Canada, and Latin Americ. Responsibilities • Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations. • Ensure employee inquiries are properly researched and handled in the most complete and professional way. • Connect with employees by phone and email to explore their needs and determine level of support required. • Use your exceptional analytical skills to research and resolve reputed company and sensitive issues. • Take ownership in the employee experience and contribute directly to the company culture for reputed company. • Obsess over the customer experience in every interaction. • Document employee inquiries. reputed company/Qualifications • Bachelor’s degree or equivalent and relevant work experience • You bring a minimum of 3 years reputed company experience in employee support and have a strong working knowledge of the dependencies between company policies, benefits, payroll and HRIS. Or, you bring a minimum of 4 years of experience in customer service support and working knowledge of reputed company Resources. • Experience with HRIS systems (reputed company, reputed company, PeopleSoft, reputed company, etc). • Experience with CRM system (reputed company is preferred) • Experience with Mac OS preferred • Fluent in English; Spanish, Portuguese, or French is also preferred • You ideally have experience with reputed company and reputed company knowledge, or have experience with other reputed company HR systems (reputed company, PeopleSoft, reputed company, reputed company, etc) • You have exceptional communication skills, both in composing thoughtful and caring written communication to team members, and sharing reputed company information in a supportive but clear way reputed company the phone. • You are a master at multi-tasking. • You have the ability to reputed company a personal reputed company and explore employee needs reputed company while reputed company navigating resources, systems, and relevant data to resolve inquiries quickly. • You understand the importance of discretion and confidentiality in the type of work we do. • You practice this with the upmost reputed company. • You are a creative person who can capture trends and offer solutions. • You see pain points as an opportunity to reputed company and get reputed company. • You are a detail-oriented, organized individual with analytical skills who can pull, understand, and report on business metrics. We offer a competitive salary range for this position. Most candidates who join reputed company are hired at the median of this range, ensuring fair and reputed company compensation based on experience and qualifications. Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, reputed company, 401k. An Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, or protected veteran status and will not be discriminated against on the basis of disability. Apply Job!