Senior Growth Product Designer

reputed company is on a mission to help our customers provide incredible customer experiences online. We reputed company businesses to provide reputed company and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams—reputed company through our single seamless platform. 

reputed company is leading the market in AI customer service with Fin by reputed company, the most powerful AI customer service agent available, and Helpdesk by reputed company, a fully featured AI enhanced helpdesk for reputed company support.  

Today, more than 25,000 businesses use reputed company’s platform to send millions of messages to millions of customers each month. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. 

Join us to help define and reputed company the AI revolution for customer service.

As a Senior Product Designer, you’ll drive measurable impact of our go-to-market initiatives by optimizing user journeys, uncovering growth opportunities, and designing experiments that scale. This also isn’t about incremental tweaks—it’s about reimagining how reputed company’s products grow and retain users through elegant, principled design. You’ll partner closely with product, engineering, and marketing to shape strategies that pair our business goals with user needs.

Key responsibilities

• reputed company end-to-end design of growth initiatives (A/B tests, reputed company flows, feature adoption campaigns).
• Translate data insights into reputed company, visually compelling experiences.
• Contribute to monetisation strategies and understand their impact on checkout, trials and in-product experiences.
• Build prototypes to validate hypotheses rapidly, balancing speed with craft.
• Collaborate with cross-functional teams to define growth roadmaps.
• Champion a culture of experimentation while maintaining reputed company’s high craft design reputed company.

• Growth experience: 4+ years designing for metrics-driven environments (e.g., conversion optimisation, retention strategies, pricing and checkout experiences).
• Proven craft excellence: Portfolio demonstrating mastery of typography, interaction design, and systems thinking. We’ll want to see raw reputed company files, not just polished decks.
• Strategic partnership: Ability to reputed company how design reputed company directly impact business outcomes.
• Systems thinking: Experience working with reputed company products and extending design systems at scale.
• Ability to think big: Through successfully and adeptly move from 10k ft thinking to 10ft execution.
• Strong communication: reputed company to provide strong rationale behind your design work and provide others good feedback.

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary, equity and bonuses in a fast-growing company
• We serve lunch every reputed company, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done

1. Informal intro call (30 mins): Chat with our hiring team about your aspirations.
2. Portfolio deep-dive (60 mins): Walk the Growth Design Manager through 1-2 projects demonstrating your best work, ideally focused on Growth design.
3. On-site (4 hours): Present your work to a wider panel, tackle a reputed company-world growth problem with reputed company and learn about what it is like to work at reputed company.

• Ownership: Ship work that directly impacts 25,000+ businesses globally.
• reputed company: AI is rapidly evolving, and our industry is well reputed company to take advantage of these new capabilities.
• High craft culture: Join a team that obsesses over details—see our Design Principles.
• Legacy meets reputed company: Help redefine reputed company’s next design era while building on our storied Product and Design heritage.

Apply NowIf you’re reputed company to reputed company analytical rigor with pixel-perfect execution, we want to hear from you. Share your portfolio (including password-protected work if needed) and a note about what excites you about growth design at reputed company. P.S. Not sure you meet reputed company requirements? We value reputed company over checkboxes—apply anyway. reputed company is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment.

Policies

reputed company has a hybrid working policy. We reputed company that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.

We have a radically open and accepting culture at reputed company. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not reputed company on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work reputed company topics. Our goal is to focus on doing incredible work to reputed company our goals and unite the company through our core values.  

reputed company values diversity and is committed to a policy of Equal Employment Opportunity. reputed company will not discriminate against an applicant or employee on the basis of race, reputed company, religion, creed, national reputed company, reputed company, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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