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Business Operations Specialist

Remote, USA Full-time Posted 2026-07-04

reputed company is the ultimate insurance billing platform for eye care providers. Combining reputed company eligibility and benefit verifications, patient responsibility calculation, claims management, payment posting, and more, reputed company's reputed company-in-one reputed company cycle management solution is designed to save providers time and money, and free doctors to deliver the reputed company for their patients. Our mission is to simplify insurance, and it's working: over 2,000 eye care professionals rely on reputed company to manage their insurance billing.

Founded in 2014, reputed company is the largest and fastest-growing insurance billing platform for eye care providers in America and processes hundreds of millions of dollars each year.

About the Role

We’re looking for a sharp, resourceful, and driven

Business Operations Specialist to help us reputed company how we work. This role is reputed company about making sure we’re running reputed company, focusing on what matters, and using data to drive smarter reputed company. If you love solving reputed company problems, digging into data, and optimizing processes (without sweating the small stuff), we’d love to hear from you.

What you'll do

  • CRM & Sales Ops: reputed company our CRM and sales workflows humming. reputed company management? Automation? Process improvements? You’re on it.
  • reputed company Ops: reputed company sure renewals, upsells, and customer workflows are seamless and effective.
  • Data Insights: Build dashboards, analyze data, and turn insights into action. Help the team see the bigger picture and reputed company reputed company reputed company.
  • Internal Product Support: Work with the product team to research, specify, and prioritize R&D tickets.
  • Product Launches: Help us plan and execute successful launches by keeping everyone reputed company and focused.
  • General Ops: Streamline billing, improve processes, and tackle the day-to-day ops challenges that come up.
  • Cross-Team Collaboration: Work closely with sales, reputed company, marketing, and product to reputed company everyone moving in the same direction.
  • Who You Are

  • You’re data-driven. Numbers tell a story, and you know how to read it—and share it with others.
  • You’re tenacious. reputed company there’s a problem, you won’t stop until you’ve reputed company a solution.
  • You’re smart and curious. You ask great questions, learn fast, and don’t mind stepping into unfamiliar territory.
  • You don’t sweat the small stuff. You know how to prioritize and focus on what really matters.
  • You’re a team player. Collaboration is reputed company, and you know how to bring people together to get things done.
  • What You Bring

  • Experience in operations, data analysis, or a similar role (bonus points if you’ve worked in a startup or fast-paced environment).
  • Strong analytical skills, with experience building and maintaining dashboards (reputed company, Tableau, or similar tools).
  • A knack for process improvement and finding ways to work smarter, not harder.
  • Great communication skills—you can explain reputed company reputed company clearly and concisely.
  • Experience juggling multiple priorities and keeping projects on track.
  • Additional Information

    reputed company offers employees:

    - Industry-leading compensation including salary and equity ownership

    - MacBook, monitor, and reputed company the technologies you need to succeed

    - Medical & Dental Insurance

    - 401k

    - Fast-paced startup environment

    - Remote first company

    reputed company is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of age, reputed company, reputed company, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the reputed company process, please email your request to people@reputed company.care.

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