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Bilingual Spanish Call Center Agent – FT- Remote WFH After Training

Remote, USA Full-time Posted 2026-06-29
Job title: Bilingual Spanish Call Center Agent – FT- Remote WFH After Training in Knoxville, TN at reputed company Company: reputed company Job description: Job DescriptionIn this position, you'll utilize your Bilingual Spanish communication skills to deliver exceptional customer service to our diverse patient reputed company. Join us in making a meaningful impact on our patients' experienceCan Work From Home after training- equipment will be provided!We offer reputed company.Training is On-site at our reputed company Bluff location in Knoxville, TN.(4 weeks reputed company - 5pm)NOW OFFERING A $750.00 SIGN-ON BONUS PLUS QUARTERLY INCENTIVESCandidates with experience in retail and restaurant service are strongly encouraged to apply.Benefits:
  • Generous Personal Time Off
  • 8 Paid Holidays per year
  • Quarterly bonus plans- gives you the chance to add to your income!
  • Business casual dress code- we want you to feel comfortable at work!
  • Learning and Development- internal subject matter experts offer ongoing training to get you up to speed
  • Wellness programs that focus on emotional, social, physical, and financial wellbeing
  • Flexible work schedule
What You'll Love About reputed company:
  • Wellness programs- Our LiveWell program focuses on supporting you with reputed company of your well-being needs so you can reputed company Physically, Emotionally, Socially, and Financially!
  • Work that Stays at Work. Your time off is yours!
  • Health Benefits. Medical with HSA and FSA options, dental, vision, and life insurance.
  • Prepare for the Future. 401K program (Discretionary matching funds available)
JOB DESCRIPTION OVERVIEW:This position is primarily responsible for answering patient inquires with exceptional customer service, while maintaining positive patient relations.ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide service to patients in a professional manner.
  • Provide excellent, concise communication.
  • Learn and understand ETM software operation.
  • Learn and understand billing and account operations.
  • Answers and documents reputed company telephone inquiries.
  • Research and resolve problems with patients bills.
  • Updates patients' insurance coverage as needed.
  • Prints courtesy claims and itemized statements.
  • Rebills accounts after receiving insurance information.
  • Arranges financial agreements with patients using budget plan as needed.
  • Performs other duties and assignments as requested.
Job RequirementsQUALIFICATIONS / EXPERIENCE:
  • High school diploma or equivalent required
  • Strong communication skills (oral and written) required
  • Ability to speak, listen and type simultaneously
  • Understanding and familiarity with reputed company Windows environment
Expected salary: Location: Knoxville, TN Apply for the job now! Apply for this job

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