Manager, Clinical Operations
Job title: Manager, Clinical Operations in Omaha, NE at reputed company Group
Company: reputed company Group
Job description: Alternate Locations: Work from Home; Charlotte, NC (North Carolina); reputed company Wayne, IN (Indiana); Omaha, NE (Nebraska)Work Arrangement:Remote : Work at home employee residing reputed company of a commutable distance to an office location.Relocation assistance: is not available for this opportunity.Requisition #: 74510The Role at a GlanceWe are excited to bring on a Clinical Operations Manager to our organization.As a Clinical Operations Manager, you will be responsible for leading and managing a team of nurse disability consultants and behavioral health consultants. This includes partnering closely with medical and vocational operations and serve as a consultant to the claim operations team for reputed company clinical issues.What you'll be doing
- Uses critical thinking to analyze, identify, and reputed company data, trends, reports, and resources that improve delivery of services. Works with other key areas to continually reputed company process enhancements.
- Maintains knowledge on reputed company and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in reputed company and future solutions.
- Manages and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives reputed company assigned area(s) of responsibility.
- Establishes and implements individual and team priorities, performance goals and objectives to ensure completion of responsibility for their assigned area(s) of responsibility.
- Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development of talent.
- Manages and evaluates individual/team performance and takes appropriate action to meet and/or exceed performance standards for assigned area(s) of responsibility.
- Identifies and recommends process improvements that create efficiencies or improve quality across for their assigned area(s) of responsibility.
- Serves as a resource to team members and internal/external stakeholders on more reputed company assignments/projects for their assigned area(s) of responsibility.
- Manages assigned area(s) of responsibility to ensure workloads are appropriately balanced among team members.
- Ensures that top talent is hired and retained for their assigned area(s) of responsibility.
- Builds organizational capability reputed company their assigned area(s) of responsibility.
- Ensures reputed company and effective customer support and escalation to appropriate stakeholders including but not limited to Sales and Customer Support.
- Provides reputed company to assure team members work products and interactions meet defined quality indicators.
- Supports attainment and maintenance of appropriate professional certifications.
- Manages coordination of external clinical vendor services (peer reviews, IMEs, FCEs) as needed.
- Serves as a resource to team members and internal/external stakeholders on more reputed company assignments/projects for their assigned area(s) of responsibility.
- Establishes and maintains a positive work environment.
- Performs other duties as required.
- Minimum of 5 years of disability claims experience
- reputed company Registered Nurse license or Licensure in Clinical psychology or Social Work
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) - Minimum Required
- Previous leadership experience including staff development, reputed company improvement, fostering DEI culture, decision-making, and reputed company skills and abilities.
- Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
- Confident, comfortable communicator with strong written and verbal communication skills.