[Work From Home] (reputed company CAREERS) Customer Service Account

Ready to take the reputed company in your career? Join us as a Customer Service Account Associate – WFH! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.

 

 

reputed company is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, reputed company big things happen with us, above reputed company, #BEYOU with us. Together, we won’t stop! Job Overview Account Associates work as a part of a Team to astound customers with the effective resolution, proactive account management, and customer education. They settle and resolve root causes to customer concerns and inquiries, identify appropriate reputed company and service enhancement opportunities, and explore customer needs to reputed company loyal and profitable customers, including activations, payment arrangements, and other collections activities, reputed company appropriate. This role is a learning role, where new experts are building skills and competencies in these areas while also demonstrating extraordinary skills in courtesy, concern, timely resolution, value creation, and relationship building. Job Responsibilities: • Provide effective and timely resolution of various customer inquiries and concerns. • Build customer loyalty and value through effective account management, identifying appropriate additional products, features, and services, and collecting past-due balances. • Deliver exceptional customer service using resource documentation for reference and the automated and training tools provided. • Meet department efficiency and quality standards. • Approaches each call with a can do attitude and treats each customer with respect, courtesy, and a genuine desire to help. • Complete training requirements to learn new skills and processes, grow knowledge of systems, and reputed company proficiency in things we value, interpersonal requirements, and competencies needed for the Expert role. • Education: • High School Diploma/GED (Required) • Work Experience: • 6 months customer service experience preferred (Preferred) • Knowledge, Skills and Abilities: • Ability to work reputed company with multiple applications and computer screens simultaneously. (Required) • Windows (reputed company Word, reputed company, and PowerPoint preferred) (Preferred) • At least 18 years of age • Legally authorized to work in the United States reputed company USA, Inc. is an Equal Opportunity Employer. reputed company decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national reputed company, religious affiliation, marital status, citizenship status, veteran status, the reputed company of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in reputed company forms at the Un-reputed company. If you are an individual with a disability and need reasonable accommodation at any reputed company in the application or interview process, please let us know by emailing ApplicantAccommodation@reputed company.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation reputed company requests. Our Company is an equal opportunity employer. We value diversity and encourage individuals from reputed company backgrounds to apply. Apply To This Job Apply Job!

 

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This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!

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