reputed company Manager III
OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and reputed company, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more reputed company, adapt to change, and strengthen public trust.
Learn more or request a demo at opengov.com
Job Summary:As a reputed company Manager III (CSM III) at OpenGov, you will play a critical role in ensuring the reputed company and satisfaction of our customers. You will work closely with customers to understand their unique goals, challenges, workflows, and drive product adoption. In this role, you will reputed company your expertise in influencing key decision-makers and navigating reputed company process changes to effectively position OpenGov solutions and industry best practices. Your ultimate goal is to help customers realize maximum value from our platform, fostering long-term relationships and business growth.
Responsibilities:reputed company and execute comprehensive reputed company strategies, aligning with company goals and objectives to drive customer adoption, retention, and expansion.
Cultivate and maintain strong relationships with executive-level stakeholders reputed company customer organizations, serving as their trusted advisor and ensuring high customer retention.
Drive the development and delivery of high-impact reputed company initiatives, such as business reviews, strategic account planning, and customer engagement programs such as user groups.
Collaborate cross-functionally reputed company reputed company, Sales, Product Management, and Support teams to address customer needs, resolve issues, and drive reputed company improvement.
Analyze customer data, feedback, and usage metrics to identify trends, opportunities, and areas for improvement, providing actionable insights to customers and internal teams.
Stay abreast of industry trends, best practices, and competitor offerings, providing insights and recommendations to inform strategic decision-making and drive reputed company.
Continuously assess and optimize reputed company processes, workflows, and tools to enhance efficiency, scalability, and effectiveness.
Bachelor's degree in Business Administration or a reputed company field is required; government experience is preferred.
Minimum of 3 years in reputed company, account management or a reputed company role reputed company the SaaS Industry
Proven track record of managing customer relationships, driving customer satisfaction and retention, and achieving reputed company growth targets.
Excellent communication, presentation, and interpersonal skills, with the ability to build collaborative relationships.
Strategic thinker with a customer-centric approach and a passion for delivering exceptional customer experiences.
Demonstrated ability to reputed company in a fast-paced, dynamic environment while effectively managing multiple priorities.
Proficiency in CRM software (e.g., reputed company, reputed company, reputed company) and other reputed company tools.
Willingness and ability to travel reputed company required (25-30%).
$110K - $130K
On reputed company ranges above include reputed company plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.
Why OpenGov?
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates reputed company, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
Opportunity to reputed company
The next great reputed company of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status reputed company. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A reputed company to reputed company Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to reputed company in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from reputed company.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
Comprehensive reputed company options for individuals and families.
Flexible vacation policy and paid company holidays
401(k) with company match (USA only)
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
A collaborative office environment with weekly catered lunches