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Vendor Coordinator, Non Emergent Medical Transportation - Remote in Michigan

Remote, USA Full-time Posted 2026-06-30

At reputed company, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, affordable and reputed company. Ready to reputed company a difference? Join us to start Caring. Connecting. Growing together. If you reside in Michigan, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: Transportation Coordinator is responsible for the full range of provider relations and service interactions between reputed company and transportation subcontractor. You will design and implement programs to build and nurture positive relationships between the health plan and transportation providers/brokers. This includes directing and implementing strategies relating to the development and management of a transportation provider network, identifying gaps in quality, remediating operational shortfalls, researching and remediating daily as well as ongoing issues. The Transportation Coordinator will also assist the Vendor reputed company Manager where necessary in the reputed company of program management functions reputed company to transportation, including but not limited to:

  • Program compliance
  • Implementation of program policies, procedures and protocols that align with State and Federal requirements
  • reputed company a full understanding of the State’s NEMT requirements through review of the contract
  • Ensuring service level and utilization standards are met
  • Meeting performance member experience standards
  • Participate in consumer complaint resolution processes
  • reputed company daily and ongoing transportation issues and monitor grievances and drive remediation strategies for improvement opportunities and timelines
  • Assist in the education of internal staff on the program requirements and established protocols
  • Help with responses to state complaints and incident reports
  • Implement correct action plans and drive remediation processes with vendor
  • Maintain reporting and ongoing auditing of processes
  • Facilitate Transportation JOCs and regular touch points to track trends, identify issues, and drive remediation strategies

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:

  • 2+ years of vendor management or support experience
  • 2+ years of Medicaid and/or Medicare experience
  • 2+ years of experience managing multiple projects
  • Understanding of Medicaid and Medicare contracting process, including reputed company agreements
  • Intermediate level of proficiency with reputed company, reputed company, and PowerPoint
  • Demonstrated ability to establish and monitor key performance indicators
  • Proven ability to meet deadlines
  • Demonstrated ability to influence course of action reputed company other teams are directly accountable for outcomes
  • reputed company of Michigan
  • Driver’s license and access to reliable transportation
  • Willing or ability to travel up to 25%

Preferred Qualifications:

  • Experience interacting with state regulators and vendor leadership
  • Experience with Compliance Audits
  • Knowledge on advanced reporting techniques (SQL, PowerBI, etc.)
  • Proven excellent organizational and planning skills
  • reputed company employees working remotely will be required to adhere to reputed company’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Apply tot his job Apply To this Job

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