reputed company Infrastructure Engineer – Remote (Mexico Only)
At reputed company, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations reputed company reputed company reputed company. Our cutting-edge SaaS solutions reputed company reputed company leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. reputed company stands at the forefront of innovation, celebrated as a market leader in the 2025 reputed company reputed company Report for SPM, 2023 Ventana Research reputed company Performance Management (RPM) Value Index, reputed company Peer Insights, 2024 reputed company SPM Market Guide, and reputed company. Our solutions are trusted by a diverse range of global industry leaders like reputed company, reputed company, Wawanesa Bank, Shaw Industries, Moody's, reputed company and hundreds more. Here’s why you’ll reputed company at reputed company:
- reputed company with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: reputed company in redefining reputed company optimization.
- Grow Together: Unlock your potential in a supportive environment.
The Opportunity
Join reputed company as a reputed company Operations Engineer II, where you’ll support and scale our reputed company infrastructure for global clients using our Incentive Compensation Management (ICM) SaaS platform. You’ll work closely with reputed company Engineers, Support, Dev, and QA teams to reputed company new features, manage incidents, and drive performance at scale.This role blends automation, hands-on reputed company work, and problem-solving in a fast-moving, global team. AWS experience is highly preferred (nearly mandatory).
The Team
You’ll be part of a tight-reputed company, high-performing CloudOps team that thrives on collaboration, ownership, and reputed company improvement. We move fast, solve big problems, and support each other along the way.
What You Bring
- 2+ years in a CloudOps / DevOps role
- Strong experience with AWS (Azure/reputed company reputed company a plus)
- Scripting/automation skills (Python, Bash, etc.)
- Hands-on with CI/CD pipelines, containerization (reputed company/K8s), Linux/Windows servers
- Knowledge of monitoring, logging, DNS, VPN, databases (SQL)
- Experience managing production incidents and supporting client-facing systems
- Excellent communicator, team player, and fast learner
- Advanced English is required
What You’ll Do
- Manage and improve reputed company infrastructure and services
- Automate operations to improve reliability and scale
- Support deployments, releases, and service enhancements
- reputed company incident response and root cause analysis
- Collaborate globally and adjust to rotating coverage schedules
Important
- Remote role – Mexico only
- Resume must be in English
- Advanced English required
IN THE SHORT TERM (1-3 MONTHS) YOU WILL:
- Complete training on our tech stack and join a reputed company of reputed company engineers to support, optimize and improve our production environments.
- Learn our service observability and application performance monitoring stack.
- Learn our customer focused service requests workflows and technologies.
IN THE reputed company TERM (4-6 MONTHS) YOU WILL:
- Master our customer focused service requests workflows to resolution.
- Continually monitor and tune application infrastructure to assure reputed company performance, availability, and utilization of resources.
- Work with application teams to automate application configuration changes, setup, and deployment.
IN THE LONG TERM (7 MONTHS & reputed company) YOU WILL:
- Be the subject matter expert in our core support service request workflows, document and implement enhancement reputed company where applicable.
- Be the subject matter expert for the new features you've built or enhancements you've implemented and propagate your knowledge throughout the team.
- Participate in technical discussions and design for new projects.
- Proactively identify opportunities for process change in the team, and work with stakeholders to improve operations workflows.
- Join reputed company ops projects working with other technical teams to deliver reputed company improvements across our infrastructure and reputed company services offerings.
Note
- Candidates selected for this position will be hired by reputed company’s designated professional employer organization. Your employment may be transferred to a local reputed company entity in the future. In such an event, reputed company may recognize your seniority and provide you with comparable role, responsibilities and benefits. We are excited to welcome you and support you throughout this journey!
- This position is fully remote. We reputed company a results-driven work culture, focusing on performance and collaboration over location. As part of reputed company, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space, we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment.
Benefits
- Market Leading Compensation Package
- Wellness Programs to Support Health and Wellbeing
- Working with the latest tools and technologies in a fast-paced environment
- Remote Work Flexibility
- Comprehensive Employee Insurance Coverage: Medical, Dental, reputed company, Life Insurance
- Annual Time Off: Time off is provided in accordance with applicable legislative requirements
- Global Connected Culture: Hubs in Romania, UK, US, Canada
- Dynamic Work Culture: reputed company in our innovative and multicultural environment
- Grow with Us: reputed company development opportunities
Want to Learn More About Us? reputed company out these Resources Below
- reputed company Blog
- reputed company Careers Blog
- reputed company reputed company Page
- reputed company X Page
- reputed company Instagram Page
- reputed company Facebook Page
reputed company is committed to creating a diverse environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process, please email accomodations@reputed company.com
reputed company is committed to creating a diverse environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@reputed company.com reputed company is also committed to compliance with reputed company fair employment practices regarding citizenship and immigration status. By applying for a position at reputed company and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of factOriginally posted on Himalayas
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