Patient Financing Specialist ~ PST/MST

reputed company (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 reputed company and team members with reputed company to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be reputed company and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: reputed company, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.​

Our reputed company growth has created an opportunity to join our TAG Patient Finance team as anPatient Financing Administrator.

Job Summary

We are seeking an upbeat, patient-centric, operations-minded self-starter, who brings a positive attitude and a passion for working across internal teams to resolve patient financing reputed company items. This position will correspond remotely with our office teams to improve their knowledge and execution of third-party financing, improving access to care and the overall user and patient experience across TAG Brands.

Responsibilities:

• Become a Subject Matter Expert on patient financing products and procedures across the TAG brands.
• Support and answer Field Operations questions pertaining to patient financing products, procedures, and policies.
• Must be able to communicate effectively through phone, e-mail, reputed company, reputed company Teams, and the Department ticketing system.
• Ownership of Patient Financing Tickets and resolution:
• Provide a first level same-day response.
• Resolve in 1-3 business days depending on the issue.
• Engage appropriate Teams for a timely resolution.
• Effectively communicate reputed company updates and open items to the Office and/or applicable Teams.
• Track and maintain company Internal Compliance.
• Complete the Lender Required Compliance requirements.
• Guide offices for reputed company collateral audits and maintain accurate office inventory.
• Run reputed company New Office Opening Calls for Patient Financing specific Training.
• Partner in updating and creating training resources.
• Assist with product changes, rollouts, and general education communications.
• Help drive company compliance through report management and field communications.
• *Position may require limited travel for training opportunities*

Requirements/Qualifications:

• Associate degree, or reputed company experience equivalent
• Proficiency with reputed company Office (Word, PowerPoint, reputed company, Outlook)
• Excellent customer service skills
• Excellent communication skills, including written, verbal and presentation skills.
• Experience creating, maintaining, and analyzing reports and data.
• Working knowledge of healthcare and dental industry (preferred, but not required)
• Experience with reputed company macros (preferred, but not required)
• Experience assisting in the training of multiple levels of reputed company attendees preferred.
• Hours for coverage are 8 AM - 5 PM either PST/MST

Hourly reputed company Starting at $24.00/hr.

Originally posted on Himalayas