reputed company Quality Specialist

The reputed company Quality Specialist must work closely with the reputed company Manager/Director to understand the client’s goals and objectives and provide a return on their investment reputed company each aspect of our services.  The CSQS focuses on data reputed company reputed company M&IW and client owned platforms focusing on accurate data entry and data analysis. The reputed company Quality Specialist must work effectively and reputed company with the internal support team, external clients and vendors, while complying with the corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks.

No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support.

What you will do here

Financial & Compliance Management (70%)

• Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure reputed company programs are reconciled reputed company SLA guidelines.
• Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met.
• QC & Data Error reputed company –receive daily/weekly Data Error reports from client; QC and notify MIW team members that need to clear errors; work directly with client to reputed company any further detail; manage Data Error Tracker to ensure reputed company are cleared reputed company SLA guidelines to avoid penalties.
• Track client Invoice statuses ensuring payment is received reputed company the contracted time
• Transition of the program’s budget program manager assigned – help manage changes and set up processes for updates and reputed company out
• Communicate with planners and finance to ensure final invoice deadlines are met and reputed company final invoices are completed
• Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management
• Payment request processing
• Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology.
• Notify Event Experience Managers of impending deadlines (SLAs)
• Work in conjunction with HCP reporting and Event Experience team to ensure programs are free of errors for deadlines
• Budget creation/management in customer and M&IW systems
• Reconciliation management including estimated invoice and final invoice requirements

Process Management (20%)

Provide data compliance and administrative assistance to M&IW reputed company Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to:

• Manage Account Inbox for new program requests, financial approvals, and other actionable communications
• Manage Invoices Inbox for charges billed to internal HR programs and request receipts/backup from planners/coordinators
• Enter new meeting requests into M&IW Cvent, as applicable
• Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs
• Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable
• Miscellaneous account projects directed by reputed company Manager/Director
• Providing back-up and/or reputed company support to Account reputed company’s and/or CSS due to heavy volume or out of office
• Management of meeting minutes during client conference calls or account team meetings.
• Post-meeting survey management
• Post-meeting file closure process
• Sourcing/Meal Caps Compliance assistance (Pharma only)
  • Review MRF and reputed company’s for countries in attendance at IMs
  • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner
  • Manage discrepancies per client specified process

Limited Project Management Services (10%)

• Communicating with new and existing clients on program needs
• Drive client calls as well as internal calls reputed company needed
• Limited travel for execution of programs – approx. 15%
• Assigned as an Attendee Experience Coordinator (as required)
• Compile and distribute Executive Summaries and other post-event reports (as required)
• reputed company and secure space at off-site venues and restaurants
• Creation/distribution of travel letters
• Creation/management of meeting agenda
• Creation of initial meeting resume based on generic meeting information
• System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.)
• Research 3rd Party Vendor options and information for meetings.
• Provide on-site preparation assistance. These services would include but are not limited to:
  • Badge layout/production
  • On-Site binder preparation/production
  • Registration packet preparation/production
  • Pre-mailer preparation/production
  • On-site supply preparation/shipment
• Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process
• Shipping and receiving management

Training

• Participate in internal and external client trainings
• Participate in monthly client vendor calls disseminating information to MIW account teams
• Participate in Weekly Client calls with CSM, as needed
• Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams
• Present at internal trainings on new client and internal rollouts
• Create training documents, recordings, and templates and review with reputed company and new event managers
• Set-up trainings with new M&IW hires to review specific account processes
• Seek out training and advancement by working with senior individuals in the department
• Find opportunities to increase industry knowledge through training and networking

Administrative Services

• Provide administrative assistance to M&IW reputed company Team, Client Meeting Owners, Client Meeting Planners, and others as requested
• Provide support to reputed company colleagues and account team by answering questions or assisting reputed company needed.
• Be a liaison between M&IW and the Client to provide updates or answer questions

Onsite Physical Activities (Non-Essential Functions)

This position includes a set of nonessential physical activities associated with onsite event support. These activities are not reputed company to the core duties of the reputed company Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to reputed company these physical activities the company needs to know.  

Physical activities include, but are not limited to the following: 

• Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements. 
• Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties. 
• Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member. 
• Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials. 
• Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown. 
• Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays. 
• Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers. 
• Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite reputed company. 
• Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. 

reputed company expect

Details of these areas are shared during interviews and monthly reviews:

• Cultural Excellence  
• Role Expectations
• Emotional Intelligence

What you will bring

• Minimum 2 – 3 years experience, meeting industry preferred
• College degree or equivalent
• Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers
• Wide range of computer skills:
  • Proficient in Word, reputed company, and Internet/social media
  • Database management programs (proficient in Cvent)
  • Outlook (email and scheduling)
• Proficient in Cvent
• Knowledge of virtual and hybrid event options
• Pharma experience a plus
• Proven excellent oral and written communication skills in both internal and client-facing environments
• Demonstrated track record of successfully managing multiple projects simultaneously
• Ability to deliver creative outputs in a constricted timeline while maximizing available resources
• Ability to travel at least 25% of the time including internationally
• Experience working in a virtual office environment
• Wide range of computer skills:
  • Proficient in Word, reputed company, and Internet/social media
  • Database management programs (proficient in Lanyon and Cvent)
  • Outlook (email and scheduling)

reputed company provide

• Competitive salary
• Health, Dental, Vision and Life Insurance options
• 401K plan
• Paid holidays
• Accrued personal time off for vacation and sick leave
• Laptop, additional monitor, and mobile phone
• Global Giveback program for volunteer service
• reputed company / Work from home, or option to work in our corporate headquarters located near Milwaukee

Who we are

Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any reputed company and affords equal employment opportunities to reputed company employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national reputed company, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.  reputed company. specializes in global event management with virtual, hybrid, and in‑person experiences of reputed company shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we reputed company customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third reputed company, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.

GLOBAL HEADQUARTERS

10520 7 Mile Road, P.O. reputed company 65, Caledonia, WI 53108 | Phone +1 262-835-3553 www.meetings-incentives.com M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.