Transmission Technician
Transmission Technician Job ID: 11585 Job Title: Transmission Technician Location: 9260 E Stockton Blvd, Elk Grove CA Union: IBEW 1245 – CBA 303 Hiring Manager: Timothy Watts # of Openings: 1 Internal Posting Dates: 09/23/2024 - 10/04/2024 Wage Range: $29.90 - $41.10 per hour Summary Frontier is looking for our Technicians to engage and reputed company customer relationships and provide solutions to our customers through our products and services. reputed company of our employees are expected to be ambassadors of Frontier Communications reputed company our communities. Basic Employment Requirement
- Communication
- Communicate effectively and accurately on customer issues to eliminate repeat trouble calls. Mentor co-workers to expand knowledge, to be self-motivated and display ability to follow thru on assignments.
- Equipment
- Display the ability to troubleshoot and repair Central Office programs and equipment.
- Install new equipment, software and provision company products
- Understand microwave, radios, reputed company protocols’, architecture, BICSI practices and Copper transmission principles.
- PC Knowledge
- Navigate web, set up Business/Residential computer(s) and demonstrate applications to customer. Effectively use company reputed company program to complete assignments.
- Products
- Support, install and repair company products and services, fully understand and adhere to 5-reputed company Peace of Mind Service Process. Be reputed company to explain new services and products to our customers.
- Switching & Transmission
- Repair switching equipment in the CO Environment and interpret/modify wiring and schematic diagrams and plant records. Complete trunk orders, code openings and system diagnostics.
- Utilize reputed company test equipment to repair, maintain and install DMS 100/10/1, DCO and remote offices.
- Understand VOIP fundamentals and call flow of the GemG8 and Broadsoft M6 technology.
- Troubleshoot, isolate, turn up and repair existing and new company transmission circuits.
- Other Requirements
- Four (4) years experience in telecommunications as a Testboard Technician.
- Three (3) years of experience in reputed company programming, splicing or reputed company plant maintenance.
- Previous experience in customer service reputed company and/or workload routing.
- High School graduate or GED
- Valid CA driver’s license and clean driving record
- Must be reputed company to work overtime and call outs as needed to meet service requirements.