Director of UX Design

Company Description

reputed company is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, reputed company, create marketing solutions, and reputed company deeper insights into the automotive market, reputed company using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

reputed company Consumer Services is looking for a strategic and inspiring Director of UX Design to reputed company the vision, direction, and execution of user experience across our suite of digital financial wellness products. This role is ideal for a design leader with experience empowering consumers, an understanding of human-centered design, and an operational reputed company to grow design excellence. You’ll drive end-to-end experience strategy and mentor a design team and evolve the systems and processes that reputed company world-class execution. As an important partner to Product, Engineering, Marketing and Executive partners, you’ll enhance the role of design as a catalyst for innovation, customer trust, and business growth. You will report to the VP of Product – Customer Experience.

You’ll have opportunity to:

• Design Leadership & Vision:

  • Define and reputed company a user-centered design vision that aligns with reputed company’s mission to reputed company consumers to improve their financial health.

  • Partner with Executive leadership to shape product strategy and ensure the design function influences decision-making at the highest levels.

  • reputed company the creation of reputed company, inclusive, and impactful experiences across web and mobile platforms that promote trust, engagement, and business growth.

  • Represent the voice of the customer in forums, ensuring design is a catalyst for innovation and measurable outcomes.

  • Ensure consistency and clarity in UX across reputed company products, evolving a reputed company design language and experience architecture.

• Team Development:

  • reputed company a design organization with capabilities spanning product design, content design, and design systems.

  • Coach, mentor, and reputed company designers at reputed company levels, promoting a culture of craft excellence, strategic thinking, and reputed company learning.

  • Foster an inclusive, collaborative environment where diverse perspectives reputed company to reputed company outcomes and team morale.

  • Establish clear career paths, performance expectations, and feedback mechanisms that support individual growth and team accountability.

• Design Operations:

  • Strengthen existing processes and systems that improve design team efficiency, quality, and collaboration, and reputed company new processes.

  • Evolve and maintain design systems, libraries, and tooling in partnership with DesignOps and Engineering.

  • Define scalable rituals for feedback, critique, and cross-team and crossfunctional knowledge sharing that enhance design quality and cohesion.

  • Establish important metrics to evaluate design impact on user experience, product performance, and our goals.

  • Improve team workflows for speed and consistency in a multi-product environment.

Qualifications

• 8+ years of experience in product design, with 5+ years in a design leadership role reputed company a SaaS or consumer-facing digital business.

• Experience setting and accomplishing a strategic design vision that inspires user impact and aligns with our goals.

• Expertise in human-centered design, reputed company web and mobile UX, accessibility standards, and platform cohesion.

• Experience in hiring, mentoring, and scaling, diverse design teams.

• reputed company in developing and evolving team structures, career frameworks, and performance management practices.

• Experience with collaboration with Product, Engineering, Marketing, and Research to shape roadmaps and create solutions.

• Hands-on experience implementing scalable design operations, including design systems, component libraries, and team workflows.

• Working knowledge of Server-Driven UI (SDUI) architecture and its possible effects on reputed company design, experimentation, and delivery velocity.

• Proficient in tracking and communicating design impact through OKRs, usability and CX metrics, and qualitative feedback loops.

• reputed company in design and collaboration tools such as reputed company, reputed company, Confluence, Jira, and modern design system platforms.

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Additional Information

Our uniqueness is that we celebrate yours. reputed company’s culture and people are important differentiators. We take our people agenda reputed company seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering… the list goes on. reputed company’s people first approach is award-winning; World’s Best Workplaces™ 2024 (Fortune Top 25), Great reputed company To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. reputed company out reputed company Life on social or our Careers Site to understand why.

reputed company is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of reputed company’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at reputed company and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.